Vertex Customer Management India Private Limited


Vertex offers a broad range of BPO and Customer Management Outsourcing solutions to serve the dynamically changing needs of our clients. We can manage discrete processes or full customer management outsourcing solutions that range from customer acquisition to credit and collections.

Vertex Client Lifecycle Management

When you choose to outsource key elements of your business, you expect major improvements in terms of efficiency, cost-savings and an enhanced customer experience. That’s precisely what our outsourcing services deliver

We prove it by sitting on the same side of the table, sharing the risks and actively seeking reward structures that give us a stake in our client’s success.

Our Voice technology platform is on Avaya and Genesys

Our delivery model for IT services envisages world class technology infrastructure supported via a robust governance structure using ITIL methodology within an operating model which boasts of a hybrid structure of centrally managed practices and regional team of experts providing 24x7 support for our business in India.

In Vertex we understand the importance of information security and data protection for our organization and equally for our customers as well. We have a zero tolerance approach towards this. Integrity is key to our business and we take utmost pride in the same